In April 2015 we broke away from our original Holiday Cottage agency (Cottages4you). They are part of the Hoseasons Group so we were expecting great things. Sadly though they were great on imposing Health and Safety rules, they were very poor at attracting bookings. We had just a handful of bookings over the previous year through them and lost money as a consequence. After trying all their advice they were still unable to attract bookings.
A friend suggested we tried Sykes Holiday Cottages. Though their fees are about the same the difference in bookings has been astonishing. Our cottage has been fully booked pretty much most of the time since we changed over agencies. We've altered nothing in the cottage. The road outside is busy as you expect on the main road through a market town, but inside we have tried to make it better than a 4* hotel suite.
We'd recommend Sykes to others looking for an agency. They communicate well, pay promptly and produce good results.
We no longer recommend Sykes. They have changed for the worse.
Edit: 1st July 2021
Sykes have finally exhausted our patience. We have given them the contractual termination notice of 6 months. We've seen their latest one-sided owner contract document which casts them in the role of all powerful, imposing corporate standards while avoiding responsibilities; not acting in a partnership. They've imposed rental discounts without real consultation, added service requirements on the owners without compensatory reduction in agent fees. To top it all, they offer little support in the event of unfair reviews on their website.