Friday, 14 August 2015

New credit/debit card reader

We occasionally need to add a fee for our guests which is outside of the primary rental handled by our agents (Sykes Cottages). An example of this is a deposit fee for the use of the in-house telephone system, or perhaps accepting the outstanding balance of call costs. The benefit to our guests is the don't have to use cash. If they are from another country the currency conversion is automatic on their credit/debit card account.

I've just been trying out Paypal's new reader. It handles CHIP and PIN, magnetic strip swipe and also touch payment. The reader links by BlueTooth wireless to your iPad/iPhone or Android Tablet/Phone. You have to download the appropriate PayPal/Here App from Google Play or from Apple as appropriate. After minimal configuration the device is up and working.for the first time in a few minutes. Subsequently it doesn't take long to get it operational again.

You need to have:

  • A PayPal Business Account
  • A Wifi or 3G/4G signal to allow you phone/tablet to connect to the Internet.
The handling fee is about 2.75% per transaction.

Operating a configured device is quite easy. First start the PayPal Here App on your tablet/Phone. Get things going by typing in your PaylPal password on your tablet/phone, Then switch on the bluetooth card reader. You enter details of the transaction on your/tablet/phone to get a total fee. You then hand the card reader to your client. It shows the amount you intend to charge. Ask them to either touch,insert, or swipe the magnetic strip of their card. For the latter two they will be asked to enter their card PIN. Your client can then approve the transaction.

Once the payment has been approved you can print a receipt or email a copy to them. The App will display some limited statistics such as transactions and totals. Unlike the iZettle approach you cannot do "Card Not Present" payments, you'd need a different Paypal service to handle those, it costs £20 a month to do that. 

My initial impression is that it works well, ideal for a small business which needs to take an occasional card payment face to face.

Correction 3rd Nov 15: You can do card-not-present payments. I've just taken one for the cottage. It was simple. Though it should be noted Paypal charge extra for such payments - around 3.5%.

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